Public Sector Training

Culture-Sensitive Service Delivery

Public sector and statutory agencies serving a culturally diverse customer-base will require a number of key actions, on which we base the design and delivery of our culture-sensitive training. These actions include proper cultural assessment, the development of relevant cultural knowledge, effective cross-cultural communication and an appreciation for cultural values and norms. Our culture-sensitive training will enable your organization to deliver a more culturally appropriate service.

Livingstone Thompson